Ashfield Surgery
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and contact reception.
ON-LINE TRIAGE NOW AVAILABLE - CLICK LINK BELOW:
https://www.patientaccess.com/
LATEST CORONAVIRUS VACCINATION NEWS
UPDATED 14th January 2021
Now that more doses of Covid-19 are available, the NHS is able to open more vaccination services, including the new centre at Millennium Point.
People who are eligible and who live near these new vaccination services will receive letters from the NHS Covid-19 Vaccination Booking Service, telling them how they can book their appointment.
Please be reassured that if you do not wish to attend the centre at Millennium Point for your vaccination you will still be called up for an appointment at Falcon Lodge when an appointment is available.
Further information about the vaccination and booking your appointment is available on the NHS website www.nhs.uk/covidvaccination
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Doses of the Coronavirus vaccine are being delivered to our designated site at Falcon Lodge Medical Practice in limited batches.
Residents in a care home for older adults and staff working in care homes for older adults, people aged 80 and over, and frontline Heath and social care workers are being contacted now.
You do not need to contact the surgery to enquire when you or a loved one will be vaccinated; we will call all our patients when the vaccine is delivered and their appointment is due.
NEED HELP OR ADVICE? - THE WAITING ROOM MAY BE OF ASSISTANCE WITH USEFUL LINKS AND INFORMATION: CLICK HERE: https://the-waitingroom.org/
If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.
NOTICE FOR OUR YOUNG PATIENTS & TEENAGERS DURING LOCK DOWN CORONAVIRUS (COVID-19). CLICK THE FOLLOWING LINK FOR HELP AND ADVICE: https://www.kooth.com/
On-Line Patient Access
APPOINTMENTS - CORONAVIRUS ALERT IMPORTANT MESSAGE: PLEASE NOTE WE HAVE BEEN ADVISED BY NHSE TO SWITCH OFF ON-LINE BOOKING. ALL PATIENTS WILL NEED TO PHONE FOR A TELEPHONE CONSULTATION, AND WILL BE ASKED SCREENING QUESTIONS OF ANY CORONAVIRUS SYMPTOMS, OR CONTACT WITH ANYONE WHO HAS CORONAVIRUS. WE APOLOGISE FOR ANY INCONVENIENCE.
Latest Information click here
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home via the internet. You can also save time trying to get through on the phone and view your test results, allergies, adverse reactions and immunisations on-line.
To register forms are available at reception, or download here: On-Line Request Form
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Access
There is full disabled access, with free parking including disabled parking spaces at the entrance to our car park. There are disabled toilet facilities located on the ground floor and a lift to GP consulting rooms, treatment room and minor surgery suite on the first floor.
Access Information Standard
If you require information in a different format, BSL, Interpreter or other communication support, please let the receptionist know. Click here for information poster: AIS Poster
Click here to download a patient request form: AIS Patient Request Form
Chaperone
If you require a chaperone during your consultation, please inform reception when booking your appointment. We will make every endeavor to arrange an appointment to suit you, but please bear in mind this requires co-ordination with a member of the nursing team to be present.
Chaperone Poster
Convenience
The practice has a car park at the rear of the building, and two disabled-only parking spaces at the front. Bus routes - there are local buses that pass nearby, please check local timetables for up-to-date information.
FRIENDS & FAMILY TEST VIDEO
(Site updated 14/01/2021)