Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and contact reception.
Appointments at the Practice
In line with the latest public health measures regarding healthcare settings. Patients are asked to continue to wear masks when attending the practice.
The main entrance is open to the public again. Anyone with Covid-type symptoms are asked not attend the practice and instead call us for advice.
Patients are encouraged to wear masks when visiting the practice in order to help protect yourself, other patients and our staff. Patients arriving without a mask will be offered one.
Patients arriving for an appointment can use our waiting rooms, but seating remains limited while we maintain social distancing between patients. If the waiting area is full, you will be asked to wait outside.
To limit the number of patients in our building, patients are asked to arrive no sooner than 10 minutes before their allotted appointment time. Patients arriving too early may be asked to wait outside or come back closer to the time.
Patients can choose whether their appointment is face to face or via telephone. Please speak with our booking team for more information.
Prescriptions will continue to be sent electronically to your nominated Pharmacy. Collection of prescriptions from the surgery will not be available.
We thank you for your continued patience at this time. Our team are working hard to continue to provide you with a safe service and appreciate your cooperation.
Further information can be found here:
Over 75s Spring Booster Campaign
In line with the latest announcements, patients aged 75 and over are eligible for a further booster vaccination this Spring.
Clinics are now available to book at Sutton Town Hall via the National Booking Service.
Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)
You can also call 119 and book via the helpline.
LATEST VACCINATION NEWS
UPDATED 9th August 2022
The Met Office has again issued an Amber Warning of extreme heat for the West Midlands - this warning follows the ‘Level 3 Heat-health Alert’.
This heat is expected to last from Thursday 11th August to Sunday 14th August.
Please stay safe and follow the advice from the Government and Red Cross for staying staff.
Beat the heat: staying safe in hot weather - GOV.UK (www.gov.uk)
Beat the hot weather: top tips for staying cool (redcross.org.uk)
The NHS is encouraging people registered with a GP practice in England to check that their vaccination records are up to date. If a member of the public had their vaccinations in England but there is an error on their record, or they have an incomplete record, they should call 119 and ask to be referred to the VDRS.
Over 16s who have had one or more COVID-19 vaccinations abroad that are approved by the World Health Organisation can book an appointment at a vaccination site to show evidence of their vaccinations and request an update to their record. Anyone intending to use their NHS COVID Pass to travel should check their pass status before booking and call 119 if their record isn’t showing correctly. Queries relating to incorrect personal information on a patient record will still need to be resolved by their GP practice.
Travel vaccinations have resumed at Ashfield Surgery.
To book an appointment with one of our nurses please fill in and complete the Travel Risk Assessment form located on the Travel Page of our website.
In order to complete the risk assessment and any subsequent vaccination schedule safely we must ask that you book your appointment no less than 6-8 weeks prior to departure. If you are travelling in less than 6 weeks then you will need to book an appointment at a private clinic.
Please note, our nurse team are not travel experts and are unable to provide advanced travel advice. For more complicated travel itineraries we recommend you attend a dedicated private travel clinic.
For more information visit NHS.UK
Our local vaccination centre is at the following address:
Sutton Town Hall
Sutton Council House Annexe
Upper Clifton Road
NOTICE FOR OUR YOUNG PATIENTS & TEENAGERS DURING LOCK DOWN CORONAVIRUS (COVID-19). CLICK THE FOLLOWING LINK FOR HELP AND ADVICE: https://www.kooth.com/
If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home via the internet. You can also save time trying to get through on the phone and view your test results, allergies, adverse reactions and immunisations on-line.
To register forms are available at reception, or download here: On-Line Request Form
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
There is full disabled access, with free parking including disabled parking spaces at the entrance to our car park. There are disabled toilet facilities located on the ground floor and a lift to GP consulting rooms, treatment room and minor surgery suite on the first floor.
Access Information Standard
If you require information in a different format, BSL, Interpreter or other communication support, please let the receptionist know. Click here for information poster: AIS Poster
Click here to download a patient request form: AIS Patient Request Form
If you require a chaperone during your consultation, please inform reception when booking your appointment. We will make every endeavor to arrange an appointment to suit you, but please bear in mind this requires co-ordination with a member of the nursing team to be present.
The practice has a car park at the rear of the building, and two disabled-only parking spaces at the front. Bus routes - there are local buses that pass nearby, please check local timetables for up-to-date information.
(Site updated 09/08/2022)