Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and contact reception.
ON-LINE TRIAGE NOW AVAILABLE - CLICK LINK BELOW:
The current NHS Digital (NHSD) extract of GP data for Research purposes (known as the GPDPR) has been delayed due to NHSD wishing to review the way in which this data will be collected, to conduct more public involvement and information about the plans and change the way in which patients can opt out of the extract of their GP data.
Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practice by the 1st September. However, this extract will not be taken until the NHSD have changed the way it will take the data and respect the patient’s choice for using their data. NHSD are introducing the following changes to the opt out process which will mean that patients will be able to change their opt-out status at any time::-
Patients do not need to register a Type 1 opt-out by 1st September to ensure their GP data will not be uploaded.
NHS Digital will create the technical means to allow GP data that has previously been uploaded to the system via the GPDPR collection to be deleted when someone registers a Type 1 opt-out.
The plan to retire Type 1 opt-outs will be deferred for at least 12 months while we get the new arrangements up and running and will not be implemented without consultation with the RCGP, the BMA and the National Data Guardian.
This means that you can opt out at any time in the future and NHSD will delete data that they already have taken for research purposes, the deadline of the 01/09/2020 has been delayed until a new system of opt out is developed. Hopefully, this will be a simple centralised approach via the NHS app or NHS website to avoid paper form and administration work for your GP.
We will update you when we know more about the NHSD plans to change how you can control who has access to your data.
LATEST CORONAVIRUS VACCINATION NEWS
UPDATED 19th July 2021
Infection prevention control guidelines to remain in place
The highest priority for the NHS remains the safety of staff, patients and visitors. While COVID restrictions will end in many settings in England from 19 July, everyone accessing or visiting healthcare settings must continue to wear a face covering (unless they are exempt) and follow social distancing rules. Public Health England’s infection prevention control guidelines and hospital visiting guidance are therefore set to remain in place for all staff and visitors and across all health services including hospitals, GP practices, dentists, optometrists and pharmacies to ensure patients and staff are protected. Read the infection prevention control guidance in full at:
Appointments at the Practice
Following the latest Government announcement regarding the ending of lockdown measures across the country. We would like to make you aware of how this will affect your visit to the practice from July 19th.
Access to the practice will continue to be by intercom only. Patients with Covid-type symptoms should not attend the practice and instead call us for advice.
Patients should continue to wear masks when visiting the practice in order to help protect yourself, other patients and our staff. Patients arriving without a mask will be offered one before they enter. Those refusing or who are exempt from wearing one will be asked to remain outside until called in for their appointment by the clinician.
Patients arriving for an appointment can use our waiting rooms, but seating remains limited while we maintain social distancing between patients. If the waiting area is full, you will be asked to wait outside. Only patients wearing a mask will be permitted to use the waiting rooms.
To limit the number of patients in our building, patients are asked to arrive no sooner than 10 minutes before their allotted appointment time. Patients arriving too early will be asked to wait outside or come back closer to the time.
While we continue to increase the number of face-to-face appointments available, these are still only bookable following a telephone call with the GP first. Following your telephone consultation, if a face-to-face appointment is necessary, they will arrange this with you on the phone.
Prescriptions will continue to be sent electronically to your nominated Pharmacy. Collection of prescriptions from the surgery will not be available.
We thank you for your continued patience at this time. Our team are working hard to continue to provide you with a safe service and appreciate your cooperation.
Change of Second Vaccination Date
Following the latest Government advise, we are bringing forward all 2nd dose appointments from 12 weeks to 8 weeks.
All patients affected by this will have been contacted by the practice and offered a new appointment date.
Appointments from the 12th, 20th and 26th July have been moved to the 5th, 6th and 7th July.
Limited Appointment Availability
We have been receiving a very limited number of vaccine in recent weeks which has impacted the number of available first dose appointments we can offer.
Our local vaccination site at Sutton Town Hall has enough vaccine to complete those patients already vaccinated with us.
With no clear idea when we will receive more vaccine, eligible patients are encouraged to contact the national booking service on 119 to book their appointment at one of their sites.
Covid Vaccination Guidance
Following recent reports, we know that many people may be concerned about the risk of blood clots after having their Covid-19 vaccination.
The below link provides information from Public Health England regarding blood clots and your Covid vaccination –
Booking your Vaccination Appointment
Patients eligible for the vaccine will be contacted by text message if we have your mobile number on file or via landline if we have that. Patients we have been unable to contact or will be written to. If you have changed your number recently please ensure you let us know. You can all the practice or complete the online form here on our website.
Vaccine appointments are in short supply right now and patients are encouraged to attend their appointments where possible. Patients who miss a booked appointment will be contacted when another appointment becomes available. Where possible we ask that patients let us know if they are unable to attend an appointment so that another patient can be offered the slot and avoid vaccine wastage.
Covid Vaccination Eligibility
Currently all adults aged 18+ are eligible to receive the Covid vaccination. Patients will be contacted when appointments are available at our local vacciantion centre at Sutton Town Hall.
Alternatively you can contact the National Booking Service (119) to book your appointment.
Travel vaccinations are temporarily suspended due to the Coronavirus travel ban.
We will notify patients when normal vaccination services resume.
For more information visit NHS.UK
Our local vaccination centre has now moved to a new venue. All future vaccinations will take place here. Follow up appointments you may have had at Falcon Lodge and Ley Hills have now all moved to the new location at Sutton Town Hall. The times remain the same as before.
Sutton Town Hall
Sutton Council House Annexe
Upper Clifton Road
NOTICE FOR OUR YOUNG PATIENTS & TEENAGERS DURING LOCK DOWN CORONAVIRUS (COVID-19). CLICK THE FOLLOWING LINK FOR HELP AND ADVICE: https://www.kooth.com/
If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home via the internet. You can also save time trying to get through on the phone and view your test results, allergies, adverse reactions and immunisations on-line.
To register forms are available at reception, or download here: On-Line Request Form
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
There is full disabled access, with free parking including disabled parking spaces at the entrance to our car park. There are disabled toilet facilities located on the ground floor and a lift to GP consulting rooms, treatment room and minor surgery suite on the first floor.
Access Information Standard
If you require information in a different format, BSL, Interpreter or other communication support, please let the receptionist know. Click here for information poster: AIS Poster
Click here to download a patient request form: AIS Patient Request Form
If you require a chaperone during your consultation, please inform reception when booking your appointment. We will make every endeavor to arrange an appointment to suit you, but please bear in mind this requires co-ordination with a member of the nursing team to be present.
The practice has a car park at the rear of the building, and two disabled-only parking spaces at the front. Bus routes - there are local buses that pass nearby, please check local timetables for up-to-date information.
(Site updated 23/07/2021)