Ashfield Surgery
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and contact reception.
ON-LINE TRIAGE NOW AVAILABLE - CLICK LINK BELOW:
https://www.patientaccess.com/
Ashfield Surgery is required to share your data with NHS Digital for the purpose of vital health and care planning and research. For more information about this please click here.
LATEST CORONAVIRUS VACCINATION NEWS
UPDATED 17th May 2021
In order to comply with the latest guidance from NHS England and continue to minimise the risk to patients and staff alike, please note the following changes to our operations.
- Access to the practice will continue to be by intercom only. Patients with Covid-type symptoms should not attend the practice and instead call us for advice.
- Patients arriving for an appointment can now use our waiting room, but seating is limited for social distancing needs. If the waiting area is full, you will be asked to wait outside.
- To limit the number of patients in our building, patients are asked to arrive no sooner than 10 minutes before their allotted appointment time. Patients arriving too early will be asked to wait outside or come back closer to the time.
- There is no drop in clinic available and GP Appointments will continue to be telephone triaged by one of our doctors. If a face-to-face appointment is necessary, they will arrange this with you on the phone.
- Prescriptions will continue to be sent electronically to your nominated Pharmacy. Collection of prescriptions from the surgery will not be available.
We thank you for your continued patience at this time. Our team are working hard to continue to provide you with a safe service and appreciate your cooperation at this time.
Change of Second Vaccination Date
You may have heard recently that patients aged over 50 are being advised to have the second vaccination sooner.
Over the next few weeks, all patients affected by this will be contacted by the practice and offered a new appointment date.
Please do not contact the practice yourself to enquire about moving your appointment. We have a significant number of patients we need to call and appreciate you patience in this matter.
Covid Vaccination Guidance
Following recent reports, we know that many people may be concerned about the risk of blood clots after having their Covid-19 vaccination.
The below link provides information from Public Health England regarding blood clots and your Covid vaccination –
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/984255/PHE_12015_COVID-19_vaccination_and_blood_clotting_leaflet_v2.pdf
Vaccination Update
Our Sutton Town Hall Vaccination Hub has administered over 50,000 Covid vaccinations to patients across Sutton Coldfield registered at SCGP, Hawthorns, Manor and Ashfield surgeries. Of these, 13,700 have completed their two doses. All of this work has been undertaken in addition to providing General Practice services in the most challenging and busy times that we recall.
Booking your Vaccination Appointment
Patients eligible for the vaccine will be contacted by text message if we have your mobile number on file or via landline if we have that. Patients we have been unable to contact or will be written to. If you have changed your number recently please ensure you let us know. You can all the practice or complete the online form here on our website.
Vaccine appointments are in short supply right now and patients are encouraged to attend their appointments where possible. Patients who miss a booked appointment will be contacted when another appointment becomes available. Where possible we ask that patients let us know if they are unable to attend an appointment so that another patient can be offered the slot and avoid vaccine wastage.
Covid Vaccination Eligibility
All patients over the age of 40 years are now eligible to book an appointment. We are only able to call patients up in small numbers as vaccines become available.
We have a lot of patients still to call so please be patient and await your turn. If you miss our call or are unable to attend at the time, do not worry, you will be contacted again.
Eligible Groups to vaccination:
· All those 40 years of age and over
· Residents in a care home for older adults
· Frontline Health and Social care workers
· Clinically Extremely Vulnerable (Shielding) individuals.
· Adults aged 16 to 65 in an at-risk group
Travel Vaccinations
Travel vaccinations are temporarily suspended due to the Coronavirus travel ban.
We will notify patients when normal vaccination services resume.
For more information visit NHS.UK
Vaccination Centre
Our local vaccination centre has now moved to a new venue. All future vaccinations will take place here. Follow up appointments you may have had at Falcon Lodge and Ley Hills have now all moved to the new location at Sutton Town Hall. The times remain the same as before.
Sutton Town Hall
Sutton Council House Annexe
Upper Clifton Road
B73 6AB
NOTICE FOR OUR YOUNG PATIENTS & TEENAGERS DURING LOCK DOWN CORONAVIRUS (COVID-19). CLICK THE FOLLOWING LINK FOR HELP AND ADVICE: https://www.kooth.com/
If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home via the internet. You can also save time trying to get through on the phone and view your test results, allergies, adverse reactions and immunisations on-line.
To register forms are available at reception, or download here: On-Line Request Form
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Access
There is full disabled access, with free parking including disabled parking spaces at the entrance to our car park. There are disabled toilet facilities located on the ground floor and a lift to GP consulting rooms, treatment room and minor surgery suite on the first floor.
Access Information Standard
If you require information in a different format, BSL, Interpreter or other communication support, please let the receptionist know. Click here for information poster: AIS Poster
Click here to download a patient request form: AIS Patient Request Form
Chaperone
If you require a chaperone during your consultation, please inform reception when booking your appointment. We will make every endeavor to arrange an appointment to suit you, but please bear in mind this requires co-ordination with a member of the nursing team to be present.
Chaperone Poster
Convenience
The practice has a car park at the rear of the building, and two disabled-only parking spaces at the front. Bus routes - there are local buses that pass nearby, please check local timetables for up-to-date information.
(Site updated 08/06/2021)