Ashfield Surgery
Hello and welcome to our website. We’ve packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you’re new to the area, have a look at our opening times and contact reception.
ON-LINE TRIAGE NOW AVAILABLE - CLICK LINK BELOW:
https://www.patientaccess.com/
LATEST CORONAVIRUS VACCINATION NEWS
UPDATED 18th March 2021
Covid Vaccination Eligibility
All patients over the age of 50 years are now eligible to book an appointment. We are only able to call patients up in small numbers as vaccines become available.
We have a lot of patients still to call so please be patient and await your turn. If you miss our call or are unable to attend at the time, do not worry, you will be contacted again.
Eligible Groups to vaccination:
All those 50 years of age and over
Residents in a care home for older adults
Frontline Health and Social care workers
Clinically Extremely Vulnerable (Shielding) individuals.
Adults aged 16 to 65 in an at-risk group
Contact Details
It’s more important than ever right now that we have the most accurate and up to date contact details for you. If you have moved house or changed phones, please let us know so we can update our contact information.
Travel Vaccinations
Travel vaccinations are temporarily suspended due to the Coronavirus travel ban.
We will notify patients when normal vaccination services resume.
For more information visit NHS.UK
Text Invitations
Eligible patients will now receive a text message from the surgery inviting them to book their Covid vaccination at Sutton Town Hall. If your mobile number has changed please let us know. If you are registered for Online Services please log on and check that we have the correct contact details for you.
Patients without a mobile will be called up in the usual manner.
Vaccination Centre
Our local vaccination centre has now moved to a new venue. All future vaccinations will take place here. Follow up appointments you may have had at Falcon Lodge and Ley Hills have now all moved to the new location at Sutton Town Hall. The times remain the same as before.
Sutton Town Hall
Sutton Council House Annexe
Upper Clifton Road
B73 6AB
Birmingham Carers Hub
The Birmingham Carers Hub offers a wide range of support and services to carers in Birmingham. You can access information and advice, statutory carers assessments, wellbeing assessments, support groups, keeping up to date with e-news or finding out more about how to get some ‘me time’. Call 0333 006 9711 or visit www.birminghamcarershub.org.uk
NOTICE FOR OUR YOUNG PATIENTS & TEENAGERS DURING LOCK DOWN CORONAVIRUS (COVID-19). CLICK THE FOLLOWING LINK FOR HELP AND ADVICE: https://www.kooth.com/
If you suspect that you or someone you have come across may be an adult victim of modern slavery and in need of help, please contact The Salvation Army’s confidential and anonymous referral helpline on 0800 808 3733 – available 365 days a year, 24/7 with interpretation services where needed.
Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home via the internet. You can also save time trying to get through on the phone and view your test results, allergies, adverse reactions and immunisations on-line.
To register forms are available at reception, or download here: On-Line Request Form
Your Health in Safe Hands
The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.
Access
There is full disabled access, with free parking including disabled parking spaces at the entrance to our car park. There are disabled toilet facilities located on the ground floor and a lift to GP consulting rooms, treatment room and minor surgery suite on the first floor.
Access Information Standard
If you require information in a different format, BSL, Interpreter or other communication support, please let the receptionist know. Click here for information poster: AIS Poster
Click here to download a patient request form: AIS Patient Request Form
Chaperone
If you require a chaperone during your consultation, please inform reception when booking your appointment. We will make every endeavor to arrange an appointment to suit you, but please bear in mind this requires co-ordination with a member of the nursing team to be present.
Chaperone Poster
Convenience
The practice has a car park at the rear of the building, and two disabled-only parking spaces at the front. Bus routes - there are local buses that pass nearby, please check local timetables for up-to-date information.
(Site updated 06/04/2021)