Planned IT Outage – Tuesday 4th February 2pm until 4pm UPDATE 15:20

Posted by: matthewl - Posted on:

UPDATE – Access to our IT services has resumed.

Thank you all for your patience.

Birmingham and Solihull ICB will be implementing an essential upgrade to our Practice firewall on Tuesday 4th February.

Between the time of 2pm and 4pm access to our IT system will be limited. Access to Patient records and other systems may not be possible during this time.

The practice has adjusted its clinics for this day in anticipation and will not be seeing patients between these hours. Clinics in the morning will run as normal, while afternoon clinics will start from 4pm. If you have an appointment tomorrow, please attend as normal.

Our telephone system may be affected and as our clinicians will not be able to access any incoming messages the Online Triage system will temporarily be suspended between these hours.

For non-urgent medical enquires please contact us between 8:30am and 1:30pm or 4:00pm to 6:30pm. Where possible please use the online form

Your GP practice – online services menu

For more urgent medical enquires that can not wait, please contact NHS 111 or in an emergency dial 999.