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 IMPORTANT NOTICE TO PATIENTS - WUHAN VIRUS (CORONAVIRUS)

If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:

  • You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
  • You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well

Important Notice - FLU VACCINE IS STILL AVAILABLE-PSE BOOK WITH NURSES
Important Notice:  To help improve the NHS care you receive we are going live with Your Care Connected (YCC) in January 2020. This will allow authorised health and care staff from local NHS hospitals and services to securely view key aspects of your GP record. For more information or if you want to opt out, please see the YCC website: https://midlandsyourcareconnected.nhs.uk

From 1 March 2019 pharmacies will no longer be able to order prescriptions on behalf of patients at this practice.  If this change affects you please make arrangements to order your own prescriptions directly from the surgery. 
2.  On-line Patient Access - See video and information below.  Sign up today ..
3.  Electronic Prescribing Service (EPS) Info here:EPS INFO
  Download Pharmacy Nomination Form here:   Form
4.  TIMES ARE CHANGING - EXTENDED ACCESS EVENINGS & WEEKENDS: wef 1 June 2019 The HUB has changed to LEY HILL SURGERY, 228 Lichfield Rd, Sutton Coldfield B74 2UE
EXTENDED HOURS HELD AT ASHFIELD SURGERY, HAVE NOW BEEN RESUMED THROUGH OUR PCN.  PLEASE NOTE THESE APPMTS ARE ADDITIONAL TO THE HUB UNTIL DEC 2019.

5.  Care of your ears: Ear Syringing is used to clear ear wax from ears that is causing reduced hearing. This service will no longer be available at the surgery. We have put together an INFORMATION LEAFLET designed to help you care for your ears.
6.  CCG Poster with information on medications available Over The Counter - see Repeat Presriptions.  

7.  Friends & Family Test - Your views are important to us.  Please take a minute to answer 2 simple questions -  Click here

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
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