Ashfield Surgery - Information for new patients wishing to join the doctors surgery

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IMPORTANT NOTICE TO PATIENTS - WUHAN VIRUS (CORONAVIRUS)

If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:

You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well

Important Notice - FLU VACCINE IS STILL AVAILABLE-PSE BOOK WITH NURSES
Important Notice: To help improve the NHS care you receive we are going live with Your Care Connected (YCC) in January 2020. This will allow authorised health and care staff from local NHS hospitals and services to securely view key aspects of your GP record. For more information or if you want to opt out, please see the YCC website: https://midlandsyourcareconnected.nhs.uk

From 1 March 2019 pharmacies will no longer be able to order prescriptions on behalf of patients at this practice. If this change affects you please make arrangements to order your own prescriptions directly from the surgery.
2. On-line Patient Access - See video and information below. Sign up today ..
3. Electronic Prescribing Service (EPS) Info here:EPS INFO
Download Pharmacy Nomination Form here: Form
4. TIMES ARE CHANGING - EXTENDED ACCESS EVENINGS & WEEKENDS: wef 1 June 2019 The HUB has changed to LEY HILL SURGERY, 228 Lichfield Rd, Sutton Coldfield B74 2UE
EXTENDED HOURS HELD AT ASHFIELD SURGERY, HAVE NOW BEEN RESUMED THROUGH OUR PCN. PLEASE NOTE THESE APPMTS ARE ADDITIONAL TO THE HUB UNTIL DEC 2019.

5. Care of your ears: Ear Syringing is used to clear ear wax from ears that is causing reduced hearing. This service will no longer be available at the surgery. We have put together an INFORMATION LEAFLET designed to help you care for your ears.
6. CCG Poster with information on medications available Over The Counter - see Repeat Presriptions.

7. Friends & Family Test - Your views are important to us. Please take a minute to answer 2 simple questions - Click here

New Patient Registration

The practice welcomes and serves any patients within the B76 postcode area and eligibility can be quickly confirmed from your address. In this respect it would help if you could provide proof by way of a recent utility bill.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor. You will be allocated a named GP, but if you have a preference please inform Reception staff at the time of registration.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking. Medical treatment is available from the date of registration. Please contact reception for further information.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

pdf http://www.rcgp.org.uk/information-for-patients.aspx

Registration With The Practice

You will need to come into the Practice and complete registration forms and a medical questionnaire. Please bring your NHS card with you if possible. If you are unsure whether you live within our Practice boundary (B76), please speak to one of the Reception Managers who will check for you.

We are unable to offer On-line Registration due to the restrictions on our practice boundary, which causes confusion for patients wishing to register with us but who live outside the B76 practice area.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

pdf Download the Temporary Resident Registration Form