Noticeboard

Blood Specimen Collection Supply Disruption

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests. NHS England have therefore issued guidance to GPs that all non-urgent blood tests should be halted.

Anyone who needs a test for urgent health problems will still get one, but where your GP recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled. 

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact us as you would normally.

Practice Management

Matthew Lowe

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Jennifer Stanley

Deputy Practice Manager,  assists and deputises for the Practice Manager,  to ensure the management of the practice is maintained to the high standard of care we strive to offer to our patients.

Mr Matthew Lowe (m)
Mrs Jennifer Stanley (f)

Administration

The administration team provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and direct you to the right person depending on your health issue or query. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and medical reports along with coding of all incoming correspondence onto the medical records.

Louise (f)
Karen (f)
Carol (f)
Mandy (f)

Workflow Administrator

Deborah (f)
Louise (f)

Workflow Administrator

Reception

The Reception team is led by our Reception Managers, Beccy & Allison.  Receptionists provide an important link for patients with the practice and are your initial contact point for making appointments, collection of prescriptions and correspondence from main reception.  They also perform other important tasks such as new registrations, dealing with incoming and outgoing patient records, and attaching/scanning electronic hospital letters to patient medical records. 

Beccy (f)

Reception Manager

Allison (f)

Reception Manager

Secretaries

The secretarial team provide an important link for patients with the practice and are your initial contact point for medical enquiries. They carry out important tasks including referral letters, secretarial tasks for the doctors, liaising with hospitals, mental health teams and clinicians allied to the practice such as district nurses, health visitors.  The secretaries are 'buddied' to named GPs at Ashfield.

Julie (f)
Lorraine (f)
Karen (f)